Contact Us
BBB Serving Connecticut
94 South Turnpike Road
Wallingford, CT 06492
(203) 269-2700 Phone
(203) 269-3124 Fax
Office Hours: Monday-Friday; 8:30AM – 4:30PM
Consumer Phone Hours: Monday - Friday; 9:00AM – 2:00PM
Need help? Please look over our list below for help with common questions:
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Consumers:
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I want to file a complaint: Please use our online complaint form or fax a complaint to 203-294-3694. Completing the online complaint form is the best way to submit a complaint, as it ensures that BBB will have sufficient information to process the complaint. If you are unable to complete the online complaint form, you may email your complaint to complaints@ct.bbb.org.
I want to report a suspicious email, phone call, web site or business practice: Alert BBB to the issue by completing our scam report form.
I want to get an update on the status of a complaint I already filed: Please call 203-269-2700 and choose option 2, or email complaints@ct.bbb.org.
I want to research a business: Please use our search feature to find reviews on businesses throughout the US and Canada.
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Businesses:
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I want to become BBB accredited: You may apply for BBB Accreditation using this link joinconnecticut.org, or contact us at (203)269-2700 x 126
I want to add the BBB seal to my businesses website: Please email your BBB at yourbbb@ct.bbb.org.
I am a BBB Accredited Business and need assistance: Please call our Accredited Business Services team at (203) 269-2700 ext. 104 or email yourbbb@ct.bbb.org.
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Other questions:
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Can’t find your question on this list? We are happy to help. Please call us at 203-269-2700 or email info@ct.bbb.org with any concern not addressed here. |
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Social Media:
Please contact Jackie MacKnight, Director of Social Marketing & Events at jmacknight@ct.bbb.org, and follow us on social using the links below.
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Media:
Please contact Howard Schwartz, Executive Communications Director at hschwartz@ct.bbb.org. |