Wallingford, CT – June 13, 2011 – Most parents don’t give much thought to the education that leads to the familiar question from their teenagers: “Can I borrow the car tonight?” Because of all that is at stake, Better Business Bureau urges both parents and students to make smart, informed decisions when selecting a driving school.
In the last two years, BBB nationwide has received more than 700 complaints against driving schools, with complaints ranging from no-shows to customer service and sales practices.
Before placing the many safety issues affecting your soon-to-be driver in the hands of others, BBB offers a checklist to help select a driving school in your area:
Check it out - For information on driving schools in your area, start your search at
www.bbb.org for a free BBB Business Review that will help you make informed decisions.
Ask around - Call several schools to find out about their course schedules, fees and registration procedures. Neighbors and friends also can be a helpful resource. Ask for references from previous students of the school, and keep in mind that price should not be the prime motivator in choosing a driving school. You must compare instructional quality, class size and on-road lessons.
Visit the driving school - Ask to see classrooms and if you could observe part of a course. Ask to see the course book. Is the text up to date? Are there enough textbooks for all students? The ideal course integrates behind-the-wheel and classroom training. Do not assume that the shortest course is the way to go.
Check the details - Find out if the school has a policy on make-up classes and refunds. If there are complaints about the courses, ask about their nature and how the school resolves its complaints.
Founded in 1928, Connecticut BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. BBB offers objective advice and a wide range of education on topics affecting marketplace trust.
BBB also offers complaint and dispute resolution support for consumers and businesses. Today, 128 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than three million local and national businesses and charities. For more advice on finding companies and businesses, start your search with trust at www.bbb.org/.
