Wallingford, CT – June 13, 2011 – Most parents don’t give much thought to the education that leads to the familiar question from their teenagers: “Can I borrow the car tonight?” Because of all that is at stake, Better Business Bureau urges both parents and students to make smart, informed decisions when selecting a driving school.
In the last two years, BBB nationwide has received more than 700 complaints against driving schools, with complaints ranging from no-shows to customer service and sales practices.
Before placing the many safety issues affecting your soon-to-be driver in the hands of others, BBB offers a checklist to help select a driving school in your area:Check it out
- For information on driving schools in your area, start your search at www.bbb.org
for a free BBB Business Review that will help you make informed decisions. Ask around
- Call several schools to find out about their course schedules, fees and registration procedures. Neighbors and friends also can be a helpful resource. Ask for references from previous students of the school, and keep in mind that price should not be the prime motivator in choosing a driving school. You must compare instructional quality, class size and on-road lessons. Visit the driving school
- Ask to see classrooms and if you could observe part of a course. Ask to see the course book. Is the text up to date? Are there enough textbooks for all students? The ideal course integrates behind-the-wheel and classroom training. Do not assume that the shortest course is the way to go. Check the details
- Find out if the school has a policy on make-up classes and refunds. If there are complaints about the courses, ask about their nature and how the school resolves its complaints.