Your Cell Phone Number is Not Going Public

8/19/2010

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Rumors Warning of Imminent Handover of Cell Phone Directory to Telemarketers Sparks Worries about SPAM Cell Phone Calls


Wallingford, CT - August 19, 2010 – Have you received  an email forwarded to you by one of your friends saying that one day very soon cell phone numbers are going to be released to marketers,  and that you will be spammed by unwanted sales calls?  Don’t worry. It is not going to happen and even if it does, federal law prohibits telemarketing calls to mobile telephones.

This is one of those rumors that just won’t die.  According to the email, you can expect to be inundated by sales calls, and charges for those incoming calls will show up on your cell phone bill unless you call a special number at the national Do Not Call (DNC) Registry to get your cell phone number blocked for the next five years.

There is a national DNC registry, and there is no harm in registering your cell phone number on it, but no national release of cell phone numbers is scheduled or planned.  According to the Web site snopes.com, this rumor started several years ago when some of the major wireless companies planned to create a 411 national directory.  In the end, the directory never materialized yet the rumor persists.

The Federal Trade Commission (FTC) has a special Web page http://www.ftc.gov/opa/2007/02/dnccellphones.shtm that addresses the rumors and sets the record straight.  According to information on the site:

Cell phone numbers are not being released to telemarketers and there are no imminent plans to do so.

There is no deadline to register your mobile phone number with the DNC registry.

There is only one DNC Registry, there is no separate list for cell phones and the DNC Registry covers both mobile phone and land line numbers. 

According to the Federal Communications Commission (FCC), even if a wireless 411 directory is set up, most telemarketing calls to cell phones would remain illegal, regardless whether a number is on the Do Not Call Registry.

And there is more good news. In 2007 the FTC got rid of the five-year expiration date on DNC registries.  So once your number is registered, you won’t have to renew it.

To put your phone number on the DNC Registry, go to www.donotcall.gov or call toll-free, 1-888-382-1222. 

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Founded in 1928, Connecticut BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. BBB offers objective advice and a wide range of education on topics affecting marketplace trust. BBB also offers complaint and dispute resolution support for consumers and businesses. Today, 128 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than three million local and national businesses and charities. For more advice on finding companies and businesses, start your search with trust at www.bbb.org.Howard Schwartz, Communications Director, 203-269-2700, hschwartz@ct.bbb.org
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