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04/04/2013

Is an End to Illegal Robocalls in Sight?

Telemarketers are prohibited by law from calling consumers on the Do Not Call Registry. They also are forbidden to call cell phones. This has not stopped them.

03/04/2013

Connecticut BBB Encourages Consumers to Prevent Getting Stung by Undisclosed Hotel Fees

The fees are typically neither disclosed nor included in the checkout price on online travel booking sites.

01/09/2013

Four Major Retailers Pay Fines for False Labeling

Amazon, Leon Max, Macy’s, and Sears, Roebuck and Co. and its Kmart subsidiaries, Kmart Corp. and Kmart.com were among 78 companies that received letters from the FTC in 2010 for improper labeling

11/22/2012

Who is Rachel and Why Does She Keep Calling?

Rachel is considered “public enemy number one” by the FTC, which is offering a $50,000 cash prize for a technical solution to block illegal robocalls.

06/20/2012

Oreck Ordered by Federal Trade Commission to Issue Refunds on Two Products

If you bought one of two Oreck products that the company claimed would prevent illness, Connecticut Better Business Bureau has good news for you: You are entitled to a refund.

03/22/2012

Timeshare Pitfalls Continue to Trap Consumers

Someone receives a letter or email offering a free trip if they sit through a seminar. Once the victim is there, the company turns on the high-pressure tactics in an attempt to sell a timeshare.

09/16/2011

FTC Action Halts Tactics of Payday Lender Martin Webb aka Payday Financial, LLC of SD

After the Federal Trade Commission (FTC) action in U.S. district court, a payday lender that allegedly attempted to illegally garnish consumers’ wages has agreed to stop the practice pending trial.

09/08/2011

BBB Warns Consumers and Small Businesses to Avoid Clicking on Bogus FTC Link

The FTC is warning small businesses that the email with a subject line “URGENT: Pending Consumer Complaint!” is not from the FTC.

07/11/2011

Proceed with Caution before Investing in Technology Buy-Back Programs

The same way as retailers offer extended warranties on electronic products at the time of sale, some consumers may not get their money’s worth from buy-back programs.


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